Support Board
Date/Time: Tue, 13 May 2025 05:29:46 +0000
Post From: DOM Market Depth Clarification
| [2025-05-02 23:15:33] |
| User275858 - Posts: 2 |
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Hi Sierra Chart, I recently subscribed to package 11 and had full market depth when viewing the DOM on the delayed Denali feed. Today, I signed up for full CME data service to receive real time data, the service reconnected and the DOM reset to show only one row of resting orders. Is it correct that as a package 11 user, I can see full market depth data on the DOM with the delayed Denali feed but not with the full CME real time data service? Can you clarify that I'd either have to upgrade to package 12 or remain on package 11 and cancel the real time CME data to see the full market depth of the DOM. Is that correct? Or perhaps there's a setting within Sierra Chart that I have overlooked to display this data? Many thanks |