Support Board
Date/Time: Tue, 13 May 2025 05:26:36 +0000
Post From: Delayed data
| [2025-05-02 19:53:07] |
| John - SC Support - Posts: 39730 |
|
We see the following in your log: Allow Support for Sierra Chart Data Feeds is disabled.
With this option disabled (set to "No") you are not going to get the data from our Denali Exchange Data Feed. If you are connected to "SC Data" then it means that you will get the Delayed Streaming Data instead of the real-time data. Please do the following to correct this: - Set the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds" to "Yes". - Select OK to close that window. - Select "File >> Reconnect". After the above, you will be getting the real-time data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |