Login Page - Create Account

Support Board


Date/Time: Mon, 02 Jun 2025 14:23:07 +0000



Post From: Unable to draw rectangles on one of my instances

[2025-05-02 19:47:55]
John - SC Support - Posts: 40135
Please get us the chartbook that shows this issue and let us know a chart specifically that shows the issue. Also get us the file named 'sierra4.config' located in your main installation folder. Follow these instructions to get us the files:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

Also let us know what rectangle configuration number you are using.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing