Support Board
Date/Time: Mon, 16 Jun 2025 17:33:38 +0000
Post From: Question About Balance Not Updating in Sierra Chart
| [2025-05-02 16:28:26] |
| John - SC Support - Posts: 40440 |
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Our original thought was that you were using Teton for your order routing with AMP, which would be the only way a connection could be made since you are on Package 5. But we see that your "Verified Until" date is "2024-12-04", so you have not connected to your live account since November 2024. In this case, the balance you are seeing is old and has not been updated since you have not connected.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |