Support Board
Date/Time: Wed, 30 Apr 2025 10:51:17 +0000
Post From: No Real time data feed
| [2025-04-24 16:58:51] |
| John - SC Support - Posts: 39559 |
|
Unfortunately, it is not possible to change exchange options, or to get a refund. These fees go to the exchanges themselves and they do not give refunds. The only option you have is to activate the CBOT exchange and pay for it. You can deactivate the CME exchange so you do not pay for it again next month, but you will continue to get the data through the end of this month since it is already paid for. Keep in mind the exchanges are not pro-rated and they renew on a calendar month basis. So if you were to activate the "CBOT for Professionals and Users Without a Trading Account" today (April 24, 2025) you will pay $150.00 to get that data for the remainder of April. You will then pay $150.00 again on May 1, 2025, to get the data in May. Therefore, you may want to wait until May 1, 2025, prior to activating the new exchange. Again, be sure you deactivate the exchange you do not want prior to the end of this month so you do not get charged again for it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |