Support Board
Date/Time: Wed, 30 Apr 2025 11:29:58 +0000
Post From: Delayed chart
| [2025-04-23 13:38:24] |
| Sierra_Chart Engineering - Posts: 19383 |
|
First, regarding your complaints, all of this complexity is due to requirements of the CME. Not us. They make it very very complex accessing real-time data. A call is not going to help. This is from another thread which we deleted: 1. I need to know which data plans. I need only to trade MNQ.
1. You will need to use Sierra Chart Service package 10 or higher. 2. It says to connect to a broker once a month in order to get your data. None of those are my brokers I use top step and Tradovate. I also have an account with Optimus. 3. furthermore, it says symbol settings, not found for current service. 4. I will not be trading on Sierra chart. The only thing I will be using is the DOM and the data that’s all. 2. If you have an account with Optimus futures, have them set up the account on Teton order routing: Sierra Chart Teton Futures Order Routing That will then allow you to access the real-time CME data. 3. Regarding this, refer to: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols 4. Understood. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-23 13:38:42
|