Support Board
Date/Time: Wed, 30 Apr 2025 21:09:55 +0000
Post From: cme futures
| [2025-03-27 16:09:40] |
| John - SC Support - Posts: 39580 |
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You need to be on one of the "Integrated" packages in order to have access to real-time data and trading services. You cannot do this on the "Base" packages - you are on the "Base Standard" package. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages If you want to change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package After you change your package, you can connect to Rithmic by following these instructions: Rithmic Trading Platform Service: Setup Instructions You can get your data either from Rithmic or from our Denali Exchange Data Feed. If you want to get the data from us, then you need to understand the CME Group requirement that you have a live, funded, futures trading account in order to get the non-professional data. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |