Support Board
Date/Time: Sun, 15 Jun 2025 17:21:45 +0000
Post From: Notice: New Mobile Alert Notification Service Available Now!
| [2025-03-21 02:32:29] |
| Sierra_Chart Engineering - Posts: 19920 |
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When using the ntfy app, if you do not receive automatic updates and have to do a manual refresh by pulling down the screen that shows the list of messages, then go back to the main home screen of the ntfy app, that shows the notification topic you are subscribed to. See if it says "reconnecting" underneath. If so, that is the reason automatic updates are not occurring. We have seen this. Next time it occurs we will troubleshoot why this is happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-28 19:41:31
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