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Date/Time: Thu, 01 May 2025 02:08:55 +0000



Post From: Account Not Upgraded After Payment – Unable to Access Paid Features

[2025-03-19 02:13:18]
Sierra_Chart Engineering - Posts: 19385
My Current Selected Service is still SC Data, instead of SC Data - All Services.
It is normal to just see SC Data. The is the name in newer versions of Sierra Chart but it is equivalent to SC Data - All Services.

Your account is active now. Here are the instructions to get started with Sierra Chart:
Getting Started, Opening Charts and Basic Trading: Initial Setup

Have you not been able to use Sierra Chart since the payment? Let us know.

Let us know if you need further help. Or exactly what the issue you are having is. Or what you would like to do and cannot.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-03-19 02:14:33