Support Board
Date/Time: Thu, 01 May 2025 10:00:04 +0000
Post From: PnL errors and order fill issues
| [2025-03-07 19:15:35] |
| Sierra_Chart Engineering - Posts: 19388 |
|
, I started to have some issues with pnl showing up incorrectly (by a wide margin) on my chart trade window but it was accurate in the account monitor window and positions window so I didn't think much of it.
To solve this, refer to:Help With Daily Profit/Loss Value Also refer to: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities This is going to be related to a temporary connectivity issue you had to the server: I then was unable to move my stop loss, it would just sat order pending and then revert to where it was before. I then tried to enter some market orders in a different market, those orders didn't fill but showed up on the chart as bright green lines, appearing the same as limit orders that hadn't yet been filled but when I went to cancel these orders, they wouldn't cancel for at least a few minutes.
Are you still seeing an issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |