Support Board
Date/Time: Thu, 01 May 2025 17:11:55 +0000
Post From: Ask Volume and Bid Volume Studies both missing data and options
| [2025-02-27 19:16:06] |
| John - SC Support - Posts: 39592 |
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We are not certain what you are trying to state with regards to the Study Settings window. Everything looks fine on those windows. We do not know why you are not getting any data for the ES showing. There is not any reason we can think of for this to not be working. Please get us your Message Log by following these instructions (note that we only need the log if the data does not show when you add the study): Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Add the study that is giving you an issue to this chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-27 19:16:23
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