Support Board
Date/Time: Fri, 02 May 2025 13:52:28 +0000
Post From: Renko charts not displaying data
| [2025-02-04 19:32:29] |
| grayfrog - Posts: 55 |
|
I am using Parallels to run Windows 11 Pro. I have used this set-up for years without issues. I just ran a fresh install of Sierra to see if it was my install and this is the message log. I opened a simple ES chart, then tried to change the bar period to Renko and then Flex Renko. 2025-02-04 19:28:56.328 | Trade activity files set size: 1 2025-02-04 19:28:56.379 | Reading Internal Order ID file. 2025-02-04 19:28:56.380 | Reading Trade Orders file. 2025-02-04 19:28:56.380 | Reading Trade Positions file. 2025-02-04 19:28:56.381 | Reading Trade Account Data files. 2025-02-04 19:28:56.381 | Software version: 2735 64-bit 2025-02-04 19:28:56.381 | Primary Thread ID: 9536 2025-02-04 19:28:56.381 | Usage end date: 2025-05-25 2025-02-04 19:28:56.381 | Enabled for: Advanced Features 2. 2025-02-04 19:28:56.381 | Enabled for: Sierra Chart Historical Data Service. 2025-02-04 19:28:56.381 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-02-04 19:28:56.381 | Enabled for: Delayed Denali Exchange Data Feed. 2025-02-04 19:28:56.381 | Enabled for exchange2: CME (Trading Account Required) 2025-02-04 19:28:56.381 | Enabled for exchange2: CBOT (Trading Account Required) 2025-02-04 19:28:56.381 | Enabled for exchange2: COMEX (Trading Account Required) 2025-02-04 19:28:56.381 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-02-04 19:28:56.381 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-02-04 19:28:56.381 | Current selected Data/Trading service: SC Data 2025-02-04 19:28:56.381 | Custom symbol settings values: enabled 2025-02-04 19:28:56.381 | Chart Update Interval: 400 2025-02-04 19:28:56.381 | Intraday Data Storage Time Unit: 1 2025-02-04 19:28:56.381 | Time Zone: +00:00:00 (UTC+00) 2025-02-04 19:28:56.381 | 2025-02-04 19:28:56 Local computer time in UTC 2025-02-04 19:28:56.381 | 2025-02-04 19:28:56 Local computer time in SC Time Zone 2025-02-04 19:28:56.381 | 2025-02-04 19:28:55 Server time in UTC 2025-02-04 19:28:56.381 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-02-04 19:28:56.381 | Program path: C:\Users\ethanross\Desktop\SierraChart\ 2025-02-04 19:28:56.381 | Data Files path: C:\Users\ethanross\Desktop\SierraChart\Data\ 2025-02-04 19:28:56.381 | OS Version Number: 10.0 2025-02-04 19:28:56.381 | Locale Setting: C 2025-02-04 19:28:56.382 | DLLs: TDUFootPrint.dll, TDUInitialBalance.dll, UserContributedStudies_64.dll 2025-02-04 19:28:56.382 | Allowed protected custom studies: TDUFootprint, TDUInitialBalance 2025-02-04 19:28:56.382 | Crash reporter started: true 2025-02-04 19:28:56.382 | 2025-02-04 19:28:56.394 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2025-02-04 19:28:56.432 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-02-04 19:28:56.602 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-02-04 19:28:56.602 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-02-04 19:28:57.042 | Received 5 login tokens. 2025-02-04 19:28:57.678 | Symbol settings MD5 received. Request ID: 1. 2025-02-04 19:28:57.679 | Symbol settings are up-to-date for scdataallservices. 2025-02-04 19:28:58.894 | Requested user files to download. 2025-02-04 19:28:59.787 | File to download: TDUInitialBalance.dll. Action: 1 2025-02-04 19:28:59.788 | File to download: TDUFootPrint.dll. Action: 1 2025-02-04 19:28:59.800 | User files to download complete 2025-02-04 19:29:00.889 | 2025-02-04 19:29:00.889 | SC Data | Connected to server complete. 2025-02-04 19:29:00.889 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-02-04 19:29:04.110 | Files to Open on Startup | File does not exist: C:\Users\ethanross\Desktop\SierraChart\Data\ExampleChartbook.cht 2025-02-04 19:29:27.893 | ESH25-CME 1 Min #1 | Reloading chart. 2025-02-04 19:29:28.035 | ESH25-CME 1 Min #1 | Chart data loading complete. 2025-02-04 19:29:28.312 | Mapping ESH25-CME to ESH25. Service code: cme 2025-02-04 19:29:28.312 | Using symbol data fast lookup vector 2025-02-04 19:29:28.313 | Denali Data Feed | Starting real-time market data updates for: ESH25-CME (ESH25). ID: 1 Service code: cme 2025-02-04 19:29:28.319 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 443 2025-02-04 19:29:28.324 | Denali Data Feed | Requesting security definition data for: ESH25-CME (ESH25). ID: 1 2025-02-04 19:29:28.324 | Starting DelayedDownloadMonitoringTimer 2025-02-04 19:29:28.324 | Starting HDTimeoutTimer 2025-02-04 19:29:28.324 | Added historical Intraday data request for ESH25-CME to the queue. 2025-02-04 19:29:28.324 | Intraday data recording state for symbol ESH25-CME is set to download 'Pending'. 2025-02-04 19:29:28.325 | DTC Client socket (1) | Creating socket. 2025-02-04 19:29:28.325 | DTC Client socket (1) | New receive buffer size: 0 2025-02-04 19:29:28.325 | DTC Client socket (1) | Connecting to IP: 67.214.125.4. 2025-02-04 19:29:28.326 | Triggering next historical data download in queue. 2025-02-04 19:29:28.338 | Delaying start of download for ESH25-CME. 2025-02-04 19:29:28.495 | Denali Data Feed | Network connection to server complete. 2025-02-04 19:29:28.495 | Denali Data Feed | Starting socket receive thread. 2025-02-04 19:29:28.495 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-02-04 19:29:28.725 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-02-04 19:29:28.725 | Denali Data Feed | Sending logon request message. 2025-02-04 19:29:29.380 | Denali Data Feed | Received logon response. 2025-02-04 19:29:29.380 | Denali Data Feed | Server Name: SC Realtime Server. 2025-02-04 19:29:29.380 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-02-04 19:29:29.380 | Denali Data Feed | Successfully connected. 2025-02-04 19:29:29.380 | Denali Data Feed | Trading is not supported. 2025-02-04 19:29:29.380 | Denali Data Feed | MarketDepthIsSupported: 1 2025-02-04 19:29:29.380 | Denali Data Feed | Restarting real-time data updates for symbol: ESH25-CME -> ESH25 2025-02-04 19:29:29.666 | Denali Data Feed | Setting external service identifier for symbol ESH25-CME to 5002 2025-02-04 19:29:29.666 | Denali Data Feed | Received security definition for symbol ESH25-CME 2025-02-04 19:29:34.371 | HD Request # 1 | Downloading Intraday chart data for ESH25-CME to the file ESH25-CME.scid. Service: cme 2025-02-04 19:29:34.373 | HD Request # 1 | Download start date-time: 2025-02-04 19:26:59.000000. File last date-time: 2025-02-04 19:26:59.000000 2025-02-04 19:29:34.374 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2025-02-04 19:29:34.378 | Socket (2) | Creating socket. 2025-02-04 19:29:34.378 | Socket (2) | New receive buffer size: 0 2025-02-04 19:29:34.378 | Socket (2) | Connecting to IP: 67.214.125.5. 2025-02-04 19:29:34.736 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-02-04 19:29:34.736 | HD Request # 1 | Sending historical data logon request message. 2025-02-04 19:29:34.970 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-02-04 19:26:59. Record interval: 1. Symbol: ESH25 2025-02-04 19:29:35.162 | HD Request # 1 | Decompressing data. 2025-02-04 19:29:35.351 | HD Request # 1 | Receiving Intraday data for ESH25-CME starting at 2025-02-04 19:26:59.054000 2025-02-04 19:29:35.353 | Socket (2) | CloseSocket call. 2025-02-04 19:29:35.353 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-02-04 19:29:35.354 | Historical data download thread signaled to stop. 2025-02-04 19:29:35.354 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-02-04 19:26:59.054000. 2025-02-04 19:29:35.355 | HD Request # 1 | Received 125 Intraday data records from 2025-02-04 19:26:59.054000 to 2025-02-04 19:29:33.034000 (2.6 minutes. Delay: 2.3 seconds) and wrote 125 records for ESH25-CME 2025-02-04 19:29:35.373 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-02-04 19:29:33.034000 2025-02-04 19:29:35.373 | Added 1 Time and Sales records to Intraday data file for ESH25-CME after download. 2025-02-04 19:29:35.373 | HD Request # 1 | Completion time: 1s. 2025-02-04 19:29:35.374 | HD Request # 1 | Intraday data download complete for ESH25-CME. Unique request ID: 1 2025-02-04 19:29:35.374 | Removing historical data download ID 1. 2025-02-04 19:29:35.374 | Real-time Intraday chart data file updates started for ESH25-CME 2025-02-04 19:29:35.379 | Opened cached Intraday file: C:\Users\ethanross\Desktop\SierraChart\Data\ESH25-CME.scid. Thread ID: 9536 2025-02-04 19:29:35.379 | Intraday chart data file opened for ESH25-CME 2025-02-04 19:29:35.379 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-02-04 19:29:35.379 | 2025-02-04 19:29:35.379 | No download requests in the queue to start downloads for. 2025-02-04 19:29:35.539 | Socket (2) | Socket gracefully closed by remote side. 2025-02-04 19:29:35.539 | Socket (2) | Closed. 2025-02-04 19:29:37.312 | ESH25-CME[M] 1 Min #1 | Reloading chart. 2025-02-04 19:29:37.462 | ESH25-CME[M] 1 Min #1 | Chart data loading complete. 2025-02-04 19:29:54.406 | ESH25-CME[M] Renko 10t #1 | Reloading chart. 2025-02-04 19:29:54.413 | ESH25-CME[M] Renko 10t #1 | Chart Data Loading Thread: Exception caught. * 2025-02-04 19:29:54.413 | ESH25-CME[M] Renko 10t #1 | Chart Data Loading Thread: Load canceled. 2025-02-04 19:30:14.844 | ESH25-CME[M] Flex Renko 10-1-1 #1 | Reloading chart. 2025-02-04 19:30:14.850 | ESH25-CME[M] Flex Renko 10-1-1 #1 | Chart Data Loading Thread: Exception caught. * 2025-02-04 19:30:14.850 | ESH25-CME[M] Flex Renko 10-1-1 #1 | Chart Data Loading Thread: Load canceled. |