Support Board
Date/Time: Sat, 03 May 2025 16:49:14 +0000
Post From: Sub-instance doesn't receive live data unless main instance is Connected
| [2025-02-04 07:31:21] |
| Sierra_Chart Engineering - Posts: 19399 |
|
This is how a sub instance works: The only way I can connect to data on the sub-instance is by first connecting to data on the main instance. This is nothing new.This would only occur if you actually completely exit from the main instance: When I disconnect from the data feed on the main instance, I get a popup error message on the sub-instance, which I took a screenshot of and attached.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |