Support Board
Date/Time: Fri, 02 May 2025 13:48:55 +0000
Post From: Renko charts not displaying data
| [2025-02-03 16:20:19] |
| grayfrog - Posts: 55 |
|
Good morning, Just updated my Sierra Chart to version 2728. I am receiving my usual DOM market depth data but my Renko charts don't seem to be displaying anymore. I've attached the screenshot below (taken Saturday morning so it's resting orders but it serves the purpose). I'm subscribed to Denali data and have an AMP futures trading account. My charts are simple flex Renko bars without any real indicators. Nothing complicated. I checked my account and logged into my AMP account and everything seems normal. I've been subscribed to package 10 and Denali data for a long time without making any recent changes. Lastly, I did some extra work on this and it seems that it's specifically the Renko setting that isn't working. I'm able to load all other Bar Period types except any of the Renko settings. It's not just Flex Renko that I use but I am unable to load any of the Renko bar periods. Can you please advise if you have any recommendations? Thank you for looking at this. https://www.sierrachart.com/image.php?Image=1738395325863.png |