Support Board
Date/Time: Fri, 09 May 2025 21:23:12 +0000
Post From: Historical Data problems
[2025-01-19 20:53:59] |
Sierra_Chart Engineering - Posts: 19535 |
It does not seem right that I am being counted for previous contract months upon every start up, even after the initial data had already been downloaded previously. What symbol does this occur with, and how many days of data are you loading in the chart?We have to do a test and see what the problem is. Maybe you are loading more data than is available. For example, you could be trying to load 10 years of MES data, yet that contract does not exist 10 years ago. Or you could have incorrect Rollover settings for a symbol causing downloads to keep reoccurring. Those should be left at the default. Refer to: Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |