Support Board

Date/Time: Fri, 24 May 2024 06:57:44 +0000

Post From: Repeating error messages

[2014-08-15 00:23:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Two things about this: 1. Your firewall software will need to be disabled to allow the connection to the Sierra Chart server. We cannot help with firewall problems but it is blocking the connection. Why, we do not know. You will need to contact your firewall provider for help with it. 2. There is a problem where the HTTP request and connection is being retried over and over again and in this kind of scenario that should not be happening. There is also not a delay between the requests and there needs to be a delay. So this is something we are going to be solving as well. We will have both of these solved by the end of the day tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing