Support Board
Date/Time: Tue, 06 May 2025 22:47:53 +0000
Post From: Agonizing constant delay on ES and NQ symbols
| [2024-12-03 18:23:09] |
| User588795 - Posts: 6 |
|
Hi Sierra engineering, I have a constant 2 second lag on my ES and NQ charts as shown by DD in the chart header. This has been my experience for all of this Tuesday regular trading hours session. This is odd given how slow the market is - I'd imagine the data packet load would be light if market is slow, so for the charts to be so laggy today is puzzling. The connection to your servers in recent months have been great, allowing me to switch on market depth to near maximum limit. Minimizing market depth levels today has not helped however, the 2 second lag persists. I'm connecting from Malaysia if it makes a difference? Latency to ds32 is fine with no packet loss (around 250ms, which is as good as I can hope for). |