Support Board
Date/Time: Wed, 07 May 2025 15:37:44 +0000
Post From: Cannot open download/install file
| [2024-11-29 19:47:43] |
| User831304 - Posts: 1 |
|
Hello, after downloading the SierraChartFileDownloader, the file will not open on my windows 11 PC. I click the file and nothing happens. I have followed the troubleshooting steps on the "Installer Does Not Run After Download is Complete" section of the software download page. Disabled antivirus. checked to see if the downloader is already running in the task manager. I have also rebooted the PC. Also did attempt to download using the Zip, but I am lost on how to install using this method. |