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Post From: Cannot login this morning on DDT-CQG

[2014-08-14 13:39:37] Link To Thread - Link To Post [Go To First Post]
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Deepdiscounttrading says nothing has changed and the problem is with sierracharts. I get following error message: CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. \| 2014-08-14 09:35:37 socket (0) \| Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 \| 2014-08-14 09:35:37 socket (2116) \| Connected. \| 2014-08-14 09:35:37 CQG Trading FIX: Sending the Logon message. \| 2014-08-14 09:35:37 CQG Trading \| Connected to trading server. \| 2014-08-14 09:35:37 CQG Trading \| Connecting to market data server. \| 2014-08-14 09:35:37 Connecting to websocket server. \| 2014-08-14 09:35:37 Socket (0) \| Resolved address api.cqg.com to IP 208.48.16.34 \| 2014-08-14 09:35:37 CQG Trading FIX - FCM name: Crossland \| 2014-08-14 09:35:37 Socket (2264) \| Connected. \| 2014-08-14 09:35:37 Socket (2264) \| Starting SSL connection. \| 2014-08-14 09:35:37 Socket (2264) \| SSL connection established. \| 2014-08-14 09:35:38 Opening websocket. \| 2014-08-14 09:35:38 Sending websocket handshake. \| 2014-08-14 09:35:38 Received websocket handshake acknowledgment. \| 2014-08-14 09:35:38 TRANSPORT OPEN \| 2014-08-14 09:35:38 CQG Trading \| Websocket connected. \| 2014-08-14 09:35:38 CQG Trading \| Sending market data logon message. \| 2014-08-14 09:35:38 CQG Trading \| Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. \| 2014-08-14 09:35:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-14 09:35:38 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-14 09:35:38 CQG Trading FIX: Sending a Logout message. \| 2014-08-14 09:35:38 Socket (2264) \| SSL shutdown indicates not able to send 'close notify'. \| 2014-08-14 09:35:38 Socket (2264) \| SSL has been shut down. \| 2014-08-14 09:35:38 Socket (2264) \| SSL object has been freed. SSL state is now disconnected. \| 2014-08-14 09:35:38 Socket (2264) \| Shutdown and closed. \| 2014-08-14 09:35:38