Support Board
Date/Time: Wed, 07 May 2025 15:49:31 +0000
Post From: Issue with data at 15:59:30
[2024-11-26 14:36:05] |
John - SC Support - Posts: 39675 |
Attached is an image of what we see from that time, so we do not understand why you would see the same thing on two different computers. Note that our time is different by 1 hour. Please delete the data from just before where the issue is showing and redownload the data. Follow these instructions to do this: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Let us know if this does not resolve the issue for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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