Support Board
Date/Time: Thu, 08 May 2025 20:17:14 +0000
Post From: latency problems
[2024-11-15 23:33:44] |
John - SC Support - Posts: 39675 |
There is nothing showing in your log that shows any connectivity issues. But here are a few items of note: 1. 2024-11-15 16:03:12.235 | ESZ24_FUT_CME [CB] 5 Day #12 | Limiting the number of years to 59 years to load data for the continuous futures chart. Reason: Account level limitation.
You are trying to load a huge amount of data, so much so that the system is limiting it. Having this much data loaded could cause any number of slowdown issues, particularly related to memory usage. We recommend cutting this back. 2. ESZ24_FUT_CME [CB][M] 5 Day #12 | Error while getting daily settlement price with date 0 from file. C:\SierraChart\Data\ESZ97_FUT_CME.dly. Error: No Data for read. End of file.
This is related to the above. Refer to the following: Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart 3. Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESU23_FUT_CME
There appear to be a few charts for older symbols. This is not really a problem, but if there is no need for those specifically, then it would be best to remove them to free up overall usage. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |