Support Board
Date/Time: Thu, 08 May 2025 18:40:18 +0000
Post From: Receiving Permission denied click for symbol information
| [2024-11-11 16:08:48] |
| John - SC Support - Posts: 39675 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Also, we want to point out that you are not setup to get any data from our Denali Exchange Data Feed. If you are using Sierra Chart with a Teton order routing connection, then you will need to get the real-time data from our Denali Exchange Data Feed. In this case, follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* This may also help with the "Permission Denied" error, as you can then remove the entries to get the data from Rithmic, which sometimes resolves the issue. This is covered in the initial link we gave above. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |