Support Board
Date/Time: Fri, 04 Jul 2025 22:34:12 +0000
Post From: Technical Issue Causing Trade Disruption - Need Assistance
| [2024-11-07 14:22:00] |
| benben7021 - Posts: 10 |
|
This is a live example. I just entered a live trade with a micro contract and lost $37 on the trade. However, in the trade window, it’s showing that I’m actually up by $898, which is incorrect. When I switch to the simulation account, it’s showing the same account with 4 open contracts—something I didn’t open at all. When I try to close the trade, it doesn’t allow me to do so in any way. It seems like the simulation account data is somehow mixed with the live account, giving me inaccurate information. |