Support Board

• Support Board |
• Search Board |
• Control Panel |
• View My Posts / Threads |
• Direct Messages

Date/Time: Sun, 21 Dec 2025 14:15:37 +0000

Post From: Can't access depth of data

[2024-10-15 11:39:07] Link To Thread - Link To Post [Go To First Post]
sadramistes - Posts: 21
Hello, My data provider (Rithmic) gives Lvl 2 data. Until 2 days ago i could see the depth in DOM but for some reason now they appear as Lvl 1 data. When i try to reconnect it gives me for a second the Lvl 2 data and then goes back to Lvl 1. I have enabled the allowance of Lvl 2 data stream in both Global Settings > Data/ Trade Service Settings and within the chart itself as you can see on the screenshots. Is there something i'm missing or something i changed without realising it? Thank you
0x Thank you
Screen Shot 15-10-2024 at 12.20.png / V - Attached On 2024-10-15 11:38:21 UTC - Size: 31.6 KB - 106 views Screen Shot 15-10-2024 at 12.18.png / V - Attached On 2024-10-15 11:38:29 UTC - Size: 36.5 KB - 111 views Attachment Deleted.