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Post From: Still not connecting to IB

[2014-08-08 17:43:32] Link To Thread - Link To Post [Go To First Post]
User44198 - Posts: 1
To trade my account there. Using Sierra Chart data feed. Been trying for days now..... Support said they tried to call me, my phones are internet based because I am living in Mexico currently. Is there a number I can contact them at? Please keep trying (Number removed). newest log is attached below. Starting TWS auto-login thread. \| 2014-08-08 11:42:37 TWS auto-login thread ending. \| 2014-08-08 11:42:37 Starting TWS auto-login thread. \| 2014-08-08 11:42:41 TWS auto-login thread ending. \| 2014-08-08 11:42:41 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-08 11:42:41 Socket (2020) \| Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-08 11:42:42 Socket (2020) \| Shutdown and closed. \| 2014-08-08 11:42:42 Interactive Brokers \| Failed to connect to the data and trade server. \| 2014-08-08 11:42:42 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-08 11:42:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-08 11:42:42 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-08 11:42:42 Disconnected from IB. \| 2014-08-08 11:42:42 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-08 11:42:42 Starting TWS auto-login thread. \| 2014-08-08 11:42:45 TWS auto-login thread ending. \| 2014-08-08 11:42:45 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-08 11:42:47 Socket (2408) \| Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-08 11:42:48 Socket (2408) \| Shutdown and closed. \| 2014-08-08 11:42:48 Interactive Brokers \| Failed to connect to the data and trade server. \| 2014-08-08 11:42:48 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-08 11:42:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-08 11:42:48 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-08 11:42:48 Disconnected from IB. \| 2014-08-08 11:42:48 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-08 11:42:48 Starting TWS auto-login thread. \| 2014-08-08 11:42:49 TWS auto-login thread ending. \| 2014-08-08 11:42:49 Date Time Of Last Edit: 2014-08-08 17:52:22