Support Board
Date/Time: Tue, 13 May 2025 00:05:31 +0000
Post From: Chart settings lost when updated software
| [2024-09-11 15:34:12] |
| John - SC Support - Posts: 39730 |
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We can not speak to how Crossover works as we are not familiar with it, but the statement "Perhaps I needed to have selected the same Crossover Bottle as my lasted charts are in, in order for my chart settings to carry over" makes us wonder if you updated the correct installation, or if you are running the correct installation. You should definitely be updating the installation that has your latest charts in it. Apart from this, refer to the following for how to restore backups of your configuration file and your chartbooks (again, this assumes you are in the correct installation of Sierra Chart): Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |