Support Board
Date/Time: Tue, 13 May 2025 00:21:33 +0000
Post From: Account Usage Time Update
| [2024-09-10 16:00:51] |
| John - SC Support - Posts: 39730 |
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With regards to the Checksum error, which is very unusual, you will need to remove the following files from your system. Any custom keyboard shortcuts that you had created will be gone and you will need to redo them. Please make sure to exit from Sierra Chart before removing these files: - KeyboardShortcuts.config - KeyboardShortcuts4.config You may only have KeyboardShortcuts4.config, which is fine - just remove that one if this is the case. -- With regards to the "No Trade Accounts Assigned", this means that you are trying to connect to the "Teton CME Order Routing", but the Clearing Firm you have selected has not setup your account yet, or you are not selecting the correct Clearing Firm. What broker/clearing firm are you using for the Teton Order Routing? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |