Support Board

Date/Time: Tue, 08 Oct 2024 17:41:01 +0000

Post From: Not able to place bid

[2024-09-05 20:49:30] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35012
Is there a specific reason why you have "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to "DTC Service"? This implies that you are trading through a DTC Server that you have setup. Is this the case? If you do not know what the DTC Protocol is, then change the "Current Selected Service" to be "SC Data - All Services". Then select OK to close that window, and when you are prompted to update your symbols, be sure to answer "Yes". Then place a trade and let us know what happens. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing