Support Board
Date/Time: Sun, 11 May 2025 04:54:50 +0000
Post From: No Data
| [2024-09-05 15:15:51] |
| John - SC Support - Posts: 39699 |
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The statement in your log for "Enabled For: Denali Real-Time Exchange Data Feed" means that you are on one of the Integrated packages. It does not mean that you have any exchanges active. If you did, you would see the specific exchanges that you have active in the log. The reason you are not getting real-time data, is that you do not have any exchanges active. It looks like the exchange you had active did not renew on September 1, 2024. You can activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |