Support Board

Date/Time: Tue, 08 Oct 2024 19:17:59 +0000

Post From: Not able to place bid

[2024-09-04 20:12:34] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35013
You are not giving us the information we have requested. Please let us know the following: - What is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? - Is there a checkmark next to "Trade >> Trade Simulation Mode On"? - What is the symbol of the Chart/Trade DOM, exactly as it is entered in "Chart >> Chart Settings >> Symbol >> Symbol"? - After you try to place a trade, open the "Trade >> Trade Service Log" and follow these instructions to get us the information in that window: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing