Support Board
Date/Time: Mon, 07 Oct 2024 07:56:07 +0000
Post From: Empty Server list when i select Rithmic Direct - DTC
[2024-09-04 17:15:05] |
Ven18 - Posts: 9 |
I just restarted Sierra chart and selected Rithmic direct - DTC , waited for 5 minutes. Message logs attached here but i don't see any message related to this issue. 2024-09-04 11:55:26.808 | Trade activity files set size: 324 2024-09-04 11:55:26.841 | Reading Internal Order ID file. 2024-09-04 11:55:26.843 | Reading Trade Orders file. 2024-09-04 11:55:26.843 | Reading Trade Positions file. 2024-09-04 11:55:26.843 | Reading Trade Account Data files. 2024-09-04 11:55:26.844 | Software version: 2671 64-bit 2024-09-04 11:55:26.844 | Primary Thread ID: 45488 2024-09-04 11:55:26.844 | Usage end date: 2024-09-09 2024-09-04 11:55:26.844 | Enabled for: Advanced Features 2. 2024-09-04 11:55:26.844 | Enabled for: Sierra Chart Historical Data Service. 2024-09-04 11:55:26.844 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-09-04 11:55:26.844 | Enabled for: Delayed Denali Exchange Data Feed. 2024-09-04 11:55:26.844 | Enabled for exchange2: CME 2024-09-04 11:55:26.844 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-09-04 11:55:26.844 | Current selected Data/Trading service: Teton CME Order Routing 2024-09-04 11:55:26.844 | Custom symbol settings values: enabled 2024-09-04 11:55:26.844 | Chart Update Interval: 400 2024-09-04 11:55:26.844 | Intraday Data Storage Time Unit: 0 2024-09-04 11:55:26.844 | Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-09-04 11:55:26.844 | 2024-09-04 16:55:26 Local computer time in UTC 2024-09-04 11:55:26.844 | 2024-09-04 11:55:26 Local computer time in SC Time Zone 2024-09-04 11:55:26.844 | 2024-09-04 16:55:25 Server time in UTC 2024-09-04 11:55:26.844 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-09-04 11:55:26.844 | Program path: D:\SierraChart\ 2024-09-04 11:55:26.844 | Data Files path: D:\SierraChart\Data\ 2024-09-04 11:55:26.844 | OS Version Number: 10.0 2024-09-04 11:55:26.844 | Locale Setting: C 2024-09-04 11:55:26.844 | DLLs: OrderFlowLabs.com.free_64.dll, OrderFlowLabs.com.free_ARM64.dll, UserContributedStudies_64.dll 2024-09-04 11:55:26.844 | Allowed protected custom studies: OrderFlowLabs.com FREE 2024-09-04 11:55:26.844 | Crash reporter started: true 2024-09-04 11:55:26.844 | 2024-09-04 11:55:26.844 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2024-09-04 11:55:26.873 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-09-04 11:55:27.034 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-09-04 11:55:27.034 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-09-04 11:55:27.313 | Received 5 login tokens. 2024-09-04 11:55:27.829 | Symbol settings MD5 received. Request ID: 1. 2024-09-04 11:55:27.829 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2024-09-04 11:55:29.347 | Requested user files to download. 2024-09-04 11:55:30.086 | File to download: OrderFlowLabs.com.free_64.dll. Action: 1 2024-09-04 11:55:30.098 | File to download: OrderFlowLabs.com.free_ARM64.dll. Action: 1 2024-09-04 11:55:30.101 | User files to download complete 2024-09-04 11:55:31.348 | 2024-09-04 11:55:31.351 | Teton CME Order Routing | Firm: Phillip Capital 2024-09-04 11:55:31.354 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11089 2024-09-04 11:55:31.384 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-09-04 11:55:31.384 | DTC Client socket (1) | New receive buffer size: 0 2024-09-04 11:55:31.384 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-09-04 11:55:31.423 | Teton CME Order Routing | Network connection to server complete. 2024-09-04 11:55:31.423 | Teton CME Order Routing | Starting socket receive thread. 2024-09-04 11:55:31.423 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-09-04 11:55:31.524 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-09-04 11:55:31.524 | Teton CME Order Routing | Sending logon request message. 2024-09-04 11:55:32.039 | Teton CME Order Routing | Received logon response. 2024-09-04 11:55:32.039 | Teton CME Order Routing | Server Name: SC DTC Server. Build=50039. 2024-09-04 11:55:32.039 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-09-04 11:55:32.039 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-09-04 11:55:32.039 | Teton CME Order Routing | Trading is supported. 2024-09-04 11:55:32.039 | Teton CME Order Routing | Order cancel and replace is supported. 2024-09-04 11:55:32.039 | Teton CME Order Routing | OCO Orders supported. 2024-09-04 11:55:32.039 | Teton CME Order Routing | Bracket Orders supported. 2024-09-04 11:55:32.039 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-09-04 11:55:32.039 | Teton CME Order Routing | Connected to server complete. 2024-09-04 11:55:32.040 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-09-04 11:55:32.040 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-09-04 11:55:32.043 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-04 16:52:44.605966 2024-09-04 11:55:32.075 | Updated verified funded futures trading account ending date to: 2024-10-04 16:55:32 2024-09-04 11:55:32.075 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=7PV3896 2024-09-04 11:55:52.065 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-09-04 11:55:52.789 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-10-02"}. Success=true |