Support Board
Date/Time: Fri, 02 May 2025 10:09:27 +0000
Post From: Rithmic/APEX Data Lag
| [2024-06-21 13:54:52] |
| Sierra_Chart Engineering - Posts: 19392 |
|
Ok most likely we have the answer! Cogent on the return. We have no control over this. See if your ISP can reroute. However, we first want you to change to this server: ds13.SierraCharts.com Not for historical data. Just for the real-time data. So this setting: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) And then reconnect with File >> Reconnect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |