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Post From: Unknown symbol

[2014-07-24 16:21:09] Link To Thread - Link To Post [Go To First Post]
cmb999 - Posts: 211
Hello, i am seeing this error. i have set up the CME fee at https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges, and restarted Sierra. part of log: HD Request # 10 \| Downloading Intraday chart data for F.US.EPH14 to the file F.US.EPH14.scid. Service: cme \| 2014-07-24 12:14:15 HD Request # 10 \| Download start Date-Time: 2014-03-21 09:29:06.0 \| 2014-07-24 12:14:15 HD Request # 10 \| Using server: scdf2.sierracharts.com port 10149 \| 2014-07-24 12:14:15 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-07-24 12:14:15 Socket (1356) \| Connected. \| 2014-07-24 12:14:15 HD Request # 10 \| Sending historical data logon request message. \| 2014-07-24 12:14:15 SC Exchange Data \| Server Info - Server Name: . \| 2014-07-24 12:14:15 SC Exchange Data \| Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-07-24 12:14:15 SC Exchange Data \| Successfully connected. \| 2014-07-24 12:14:15 SC Exchange Data \| Restarting real-time data updates for symbol: F.US.EPH14 -> ESH4 \| 2014-07-24 12:14:15 SC Exchange Data \| Restarting real-time data updates for symbol: F.US.EPM14 -> ESM4 \| 2014-07-24 12:14:15 SC Exchange Data \| Restarting real-time data updates for symbol: F.US.EPU14 -> ESU4 \| 2014-07-24 12:14:15 Symbol Error - F.US.EPH14 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-07-24 12:14:15 Symbol Error - F.US.EPM14 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-07-24 12:14:15 Symbol Error - F.US.EPU14 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-07-24 12:14:15 HD Request # 10 \| Requesting Intraday data. Start Date-Time: 2014-03-21 09:29:06. Record interval: 60. Symbol: ESH4 \| 2014-07-24 12:14:16 HD Request # 10 \| Decompressing data. \| 2014-07-24 12:14:16 HD Request # 10 \| Receiving Intraday data for F.US.EPH14 starting at 2014-03-21 09:29:06 \| 2014-07-24 12:14:16 HD Request # 10 \| Timestamp of first Intraday data file record written: 2014-03-21 09:29:06 \| 2014-07-24 12:14:16 Socket (1356) \| Shutdown and closed. \| 2014-07-24 12:14:16 The network socket for historical data has been closed. \| 2014-07-24 12:14:16 HD Request # 10 \| Received 1 record from 2014-03-21 09:29:06 to 2014-03-21 09:29:06 (0.0 seconds) and wrote 1 record for F.US.EPH14 \| 2014-07-24 12:14:16 HD Request # 10 \| Intraday download COMPLETE for F.US.EPH14. Completion time: 1s \| 2014-07-24 12:14:16 Real-time Intraday chart data file updates started for F.US.EPH14 \| 2014-07-24 12:14:16