Support Board
Date/Time: Sat, 05 Jul 2025 06:55:34 +0000
Post From: Candles stick has gaps
| [2024-06-12 22:17:11] |
| Sierra_Chart Engineering - Posts: 20083 |
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We simply do not know what the date and time range of data that is missing. We just do not know. We want to check the server but we do not have this information. We see you are in Singapore. The problem you are having is probably about what is described in this thread: Sierra Chart Internet Connectivity Related Issues Try following through the instructions here for now: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |