Support Board
Date/Time: Tue, 13 May 2025 23:01:36 +0000
Post From: DOM on Footprint
| [2024-05-28 04:40:09] |
| Sierra_Chart Engineering - Posts: 19573 |
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We want you to update the symbol settings, in both the main instance and sub instances of Sierra Chart: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings And the charts that are using the spread symbols we want you to apply the updated symbol settings following these instructions: Global Symbol Settings: Update/Apply Symbol Settings to Charts We updated the settings for CL and HO Calendar spreads. Also, next time you notice this problem we want you to reconnect Sierra Chart with File >> Reconnect both in the sub instance were you notice this and the main instance. There is not a need to do anything more than a reconnect. We will want to know if that resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-28 04:40:45
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