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Date/Time: Wed, 17 Jul 2024 10:58:29 +0000



Post From: Login problem to Rithmic Paper Trading

[2014-07-19 01:02:28]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. We get several of these a day, and we do not know why the brokers do not help you with this.

This is the relevant error message:

Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-18 01:34:35

Refer to step 16 here:
Rithmic Trading Platform Service: Setup Instructions

In the end, you do need to rely upon your broker for help with this.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-19 01:03:00