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Date/Time: Thu, 02 May 2024 14:45:23 +0000



Post From: Sierra Chart beginner assistance

[2024-04-04 16:34:52]
John - SC Support - Posts: 31293
First of all, the package you want will be one of the "Base" packages. These allow you access to the Delayed Streaming Data, but you can not connect to a trading or data service. Therefore, these are meant for when you are learning the system. Refer to the information on the packages at the following link:
Description of Service Packages and Pricing: Packages

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What is the exact symbol you are trying to open?

What is your setting for "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service"?

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The "ExampleChartbook" is just a chartbook that we supply that has example charts in it. It is setup to automatically load on startup through the following setting:
General Settings Window: Select Files to Open On Startup (Global Settings >> General Settings >> General >> Startup)

If you want to create your own chartbook, start by selecting "File >> Find Symbol" and open a chart for the symbol you want. Then save the Chartbook that gets automatically created from this to whatever name you want. Refer to the following:
Chartbooks (Workspaces)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-04 16:46:47