Login Page - Create Account

Support Board


Date/Time: Thu, 16 May 2024 06:22:08 +0000



Post From: Installation errors

[2024-04-02 19:56:11]
Sierra_Chart Engineering - Posts: 14362
You are getting access is denied errors:
Failed to create folder: C:\SierraChart\DownloadedInstallationFiles\ACS_Source\. CreateFolderRecursively: Windows error code 5: Access is denied.

Refer to:
Error Messages When Opening Files

Try using the ZIP installer:
Software Download: Sierra Chart Zip Installer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing