Support Board
Date/Time: Sun, 02 Nov 2025 01:34:31 +0000
Post From: not connecting to data after update to 2565
| [2024-04-01 22:29:20] |
| Sierra_Chart Engineering - Posts: 21273 |
|
Yes we have more information now. This problem is due to a firewall on your computer, or the network you are connecting from. The connection is expressly being blocked.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |