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Date/Time: Thu, 02 May 2024 22:27:02 +0000



Post From: not connecting to data after update to 2565

[2024-04-01 14:41:56]
Brian Lee Borchardt - Posts: 8
2024-04-01 09:32:24.495 | Trade activity files set size: 1444
2024-04-01 09:32:24.755 | Created the DTC Protocol server.
2024-04-01 09:32:24.759 | DTC Protocol Server listening on port 11099.
2024-04-01 09:32:24.760 | Reading Internal Order ID file.
2024-04-01 09:32:24.848 | Reading Trade Orders file.
2024-04-01 09:32:24.849 | Reading Trade Positions file.
2024-04-01 09:32:24.851 | Reading Trade Account Data files.
2024-04-01 09:32:24.861 | UDPListener (1636). Port 22904 | Listening on UDP port 22904.
2024-04-01 09:32:24.861 | Software version: 2625 64-bit
2024-04-01 09:32:24.861 | Primary Thread ID: 10132
2024-04-01 09:32:24.861 | Usage end date: 2024-04-19
2024-04-01 09:32:24.861 | Enabled for: Sierra Chart Historical Data Service.
2024-04-01 09:32:24.861 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-04-01 09:32:24.861 | Enabled for: Delayed Denali Exchange Data Feed.
2024-04-01 09:32:24.861 | Enabled for exchange2: CME
2024-04-01 09:32:24.861 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-04-01 09:32:24.861 | Current selected Data/Trading service: Teton CME Order Routing
2024-04-01 09:32:24.861 | Custom symbol settings values: enabled
2024-04-01 09:32:24.861 | Chart Update Interval: 500
2024-04-01 09:32:24.861 | Intraday Data Storage Time Unit: 1
2024-04-01 09:32:24.861 | Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00)
2024-04-01 09:32:24.861 | 2024-04-01 14:32:24 Local computer time in UTC
2024-04-01 09:32:24.861 | 2024-04-01 09:32:24 Local computer time in SC Time Zone
2024-04-01 09:32:24.861 | 2024-04-01 14:32:20 Server time in UTC
2024-04-01 09:32:24.861 | Local computer UTC time and Server UTC time difference: 2 seconds.
2024-04-01 09:32:24.861 | Program path: C:\SierraChart\
2024-04-01 09:32:24.861 | Data Files path: C:\SierraChart\Data\
2024-04-01 09:32:24.862 | OS Version Number: 10.0
2024-04-01 09:32:24.862 | Locale Setting: C
2024-04-01 09:32:24.863 | DLLs: UserContributedStudies_64.dll
2024-04-01 09:32:24.863 | Allowed protected custom studies:
2024-04-01 09:32:24.863 | Crash reporter started: true
2024-04-01 09:32:24.863 |
2024-04-01 09:32:24.934 | Created the DTC Protocol historical data server.
2024-04-01 09:32:24.937 | HD Server Manager | Listening on port 11098.
2024-04-01 09:32:24.938 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1.
2024-04-01 09:32:25.129 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2024-04-01 09:32:25.200 | Received 5 login tokens.
2024-04-01 09:32:25.229 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2024-04-01 09:32:25.229 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2024-04-01 09:32:26.678 | Symbol settings MD5 received. Request ID: 1.
2024-04-01 09:32:26.678 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading.
2024-04-01 09:32:27.482 | Requested user files to download.
2024-04-01 09:32:29.473 |
2024-04-01 09:32:29.474 | Teton CME Order Routing | Firm: Dorman
2024-04-01 09:32:29.476 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091
2024-04-01 09:32:29.478 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-04-01 09:32:29.478 | DTC Client socket (1) | New receive buffer size: 0
2024-04-01 09:32:29.478 | DTC Client socket (1) | Connecting to IP: 208.185.224.130.
2024-04-01 09:32:35.580 | File >> Disconnect selected.
2024-04-01 09:32:35.580 | DTC Client socket (1) | CloseSocket call.
2024-04-01 09:32:35.580 | Teton CME Order Routing | Disconnected.
2024-04-01 09:32:35.580 | DTC Client socket (1) | Closed.
2024-04-01 09:33:00.861 |
2024-04-01 09:33:00.861 | Teton CME Order Routing | Firm: Dorman
2024-04-01 09:33:00.861 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091
2024-04-01 09:33:00.931 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-04-01 09:33:00.932 | DTC Client socket (1) | New receive buffer size: 0
2024-04-01 09:33:00.932 | DTC Client socket (1) | Connecting to IP: 208.185.224.130.
2024-04-01 09:33:20.844 | Teton CME Order Routing | Timeout connecting to server.
2024-04-01 09:33:20.844 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2024-04-01 09:33:20.844 | Select 'File >> Disconnect' to prevent further connection attempts.
2024-04-01 09:33:20.860 | DTC Client socket (1) | CloseSocket call.
2024-04-01 09:33:20.860 | Teton CME Order Routing | Disconnected.
2024-04-01 09:33:20.860 | DTC Client socket (1) | Closed.
2024-04-01 09:33:20.860 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2024-04-01 09:33:22.866 |
2024-04-01 09:33:22.867 | Teton CME Order Routing | Firm: Dorman
2024-04-01 09:33:22.867 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091
2024-04-01 09:33:22.868 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-04-01 09:33:22.869 | DTC Client socket (1) | New receive buffer size: 0
2024-04-01 09:33:22.869 | DTC Client socket (1) | Connecting to IP: 208.185.224.130.
2024-04-01 09:33:25.949 | File >> Disconnect selected.
2024-04-01 09:33:25.949 | DTC Client socket (1) | CloseSocket call.
2024-04-01 09:33:25.949 | Teton CME Order Routing | Disconnected.
2024-04-01 09:33:25.950 | DTC Client socket (1) | Closed.