Support Board

Date/Time: Thu, 02 May 2024 18:24:08 +0000

Post From: Data feed issue

[2024-03-25 15:27:24] Link To Thread - Link To Post [Go To First Post]
Marijntv - Posts: 2
Hello SC, I am having several issues with my Sierra Chart that I believe are somehow related, possibly to my data feed (my best guess). I am currently using the Sierra Chart provided delayed exchange data. I have the following issues: - New data will not load in, I am still looking at Friday's bars. - Only one month of data will load. Both settings "Use Number Of Days To Load" and "Use Date Range" do not work if I try to extend the historical data range in my (Intraday) chart. - The continuous futures data functionality does not work. - When I go to File >> Find Symbol, there are no symbols for me to choose from. - When I open a new chart (using File >> Open/New Intraday Chart), I get a message on screen that says "Symbol settings not found for current service". - When I add the numbers bars study to my chart, the study does not work, and when I remove the study, most of the Chart >> Chart Settings >> Symbol >> Symbol Settings are changed to other values, like the tick size is set to 0.01 for ES, the Price Display Format, Real-Time Price Multiplier and Currency Value per Tick are also changed.