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Date/Time: Fri, 10 May 2024 13:41:11 +0000



Post From: Repeating shut down of Sierra Chart

[2024-03-24 02:23:07]
Sierra_Chart Engineering - Posts: 14302
First, this should never happen.

If you are running in Safe Mode, you should not have this problem. Which would indicate this is a system issue.

Based upon everything we are reading here, at this point we want you to use a different computer and see if you can reproduce the problem. The computer has to be ruled out as the problem.

If that is difficult, the next step is to do a completely new installation of Sierra Chart into a different folder. Start with new Chartbooks and do not use anything existing from a prior installation (Although this should not matter).

Install Sierra Chart into the folder: C:\SierraChart2\

The other thing we would like to know is how much memory is Sierra Chart using? You can tell through the Windows task manager:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.28 - Memory or Graphics Device Interface Object Leak
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
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Date Time Of Last Edit: 2024-03-24 02:25:42