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Date/Time: Thu, 02 May 2024 19:03:50 +0000

How to Post a Message for Support

Post From: DATA FEED NOT WORKING

[2024-03-18 14:28:04] Link To Thread - Link To Post [Go To First Post]
TraderD - Posts: 56
The symbol I used as an example is SPY. Message log data below: ----------------------------------------------- 2024-03-18 10:16:52.655 \| Software version: 2617 64-bit 2024-03-18 10:16:52.655 \| Primary Thread ID: 33556 2024-03-18 10:16:52.655 \| Usage end date: 2024-05-17 2024-03-18 10:16:52.655 \| Enabled for: Advanced Features 2. 2024-03-18 10:16:52.655 \| Enabled for: Sierra Chart Historical Data Service. 2024-03-18 10:16:52.655 \| Enabled for: Denali Real-Time Exchange Data Feed. 2024-03-18 10:16:52.655 \| Enabled for: Delayed Denali Exchange Data Feed. 2024-03-18 10:16:52.655 \| Enabled for exchange2: US Equities Consolidated Tape 2024-03-18 10:16:52.655 \| Enabled for exchange2: NASDAQ Global Indexes 2024-03-18 10:16:52.655 \| Allow Support for Sierra Chart Data Feeds is enabled. 2024-03-18 10:16:52.655 \| Current selected Data/Trading service: Interactive Brokers 2024-03-18 10:16:52.655 \| Custom symbol settings values: enabled 2024-03-18 10:16:52.655 \| Chart Update Interval: 400 2024-03-18 10:16:52.655 \| Intraday Data Storage Time Unit: 0 2024-03-18 10:16:52.655 \| Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-03-18 10:16:52.655 \| 2024-03-18 14:16:52 Local computer time in UTC 2024-03-18 10:16:52.655 \| 2024-03-18 10:16:52 Local computer time in SC Time Zone 2024-03-18 10:16:52.655 \| 2024-03-18 13:23:25 Server time in UTC 2024-03-18 10:16:52.655 \| Local computer UTC time and Server UTC time difference: 1 seconds. 2024-03-18 10:16:52.655 \| Program path: C:\SierraChart\ 2024-03-18 10:16:52.655 \| Data Files path: C:\SierraChart\Data\ 2024-03-18 10:16:52.655 \| OS Version Number: 10.0 2024-03-18 10:16:52.655 \| Locale Setting: C 2024-03-18 10:16:52.657 \| DLLs: JP_Collection.dec2017.dll, JP_Collection.dll, JP_Collection.feb2018.dll, JP_Collection_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll 2024-03-18 10:16:52.657 \| Allowed protected custom studies: 2024-03-18 10:16:52.657 \| Crash reporter started: true 2024-03-18 10:16:52.657 \| 2024-03-18 10:18:40.042 \| SPY 1 Min #1 \| Reloading chart. 2024-03-18 10:18:40.506 \| SPY 1 Min #1 \| Chart data loading complete. 2024-03-18 10:19:36.467 \| File >> Disconnect selected. 2024-03-18 10:19:36.467 \| IB TWS socket (1) \| CloseSocket call. 2024-03-18 10:19:36.467 \| IB TWS socket (1) \| Shutdown started. Waiting for graceful close. 2024-03-18 10:19:36.468 \| IB TWS socket (1) \| Socket gracefully closed by remote side. 2024-03-18 10:19:36.468 \| IB TWS socket (1) \| Closed. 2024-03-18 10:19:36.469 \| Interactive Brokers \| Disconnected. 2024-03-18 10:19:40.755 \| 2024-03-18 10:19:40.756 \| Interactive Brokers \| Connecting to 127.0.0.1:7496 2024-03-18 10:19:40.756 \| IB TWS socket (1) \| Creating socket. 2024-03-18 10:19:40.756 \| IB TWS socket (1) \| New receive buffer size: 0 2024-03-18 10:19:40.756 \| IB TWS socket (1) \| Connecting to IP: 127.0.0.1. 2024-03-18 10:19:41.263 \| Interactive Brokers \| Sending API sign: API 2024-03-18 10:19:41.263 \| Interactive Brokers \| Sending client version: v100..176 +PACEAPI. Waiting for acceptance. 2024-03-18 10:19:41.280 \| Interactive Brokers \| TWS server version: 176 2024-03-18 10:19:41.280 \| Interactive Brokers \| TWS time: 20240318 10:19:40 EST 2024-03-18 10:19:41.545 \| Interactive Brokers \| Connected. Sending Start API command. 2024-03-18 10:19:41.546 \| Interactive Brokers \| Waiting for account information. 2024-03-18 10:19:41.556 \| Interactive Brokers \| Next valid order ID: 319069 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:uscrypto. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:jfarm. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. 2024-03-18 10:19:41.556 \| Message from IB: Sec-def data farm connection is OK:secdefil. IB Error Code: 2158. Request ID: -1. 2024-03-18 10:19:41.557 \| IB Account information received. 2024-03-18 10:19:41.557 \| Interactive Brokers \| Received 1 Trade Accounts from TWS. 2024-03-18 10:19:41.557 \| Interactive Brokers \| Connected to Live account. 2024-03-18 10:19:41.557 \| Interactive Brokers \| Trade Account: U104. Index: 0 2024-03-18 10:19:41.557 \| Updated verified funded futures trading account ending date to: 2024-04-17 14:19:41 2024-03-18 10:19:41.557 \| Interactive Brokers \| Connected to server complete. 2024-03-18 10:19:41.558 \| No download requests in the queue to start downloads for. \| Number times message added: 3 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. CCIV 2024-03-18 10:19:41.558 \| Using symbol data fast lookup vector 2024-03-18 10:19:41.558 \| Interactive Brokers \| Starting real-time market data updates for: CCIV. ID: 1 2024-03-18 10:19:41.558 \| Interactive Brokers \| Subscribing to Symbol: CCIV, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.558 \| Interactive Brokers \| Requesting security definition data for: CCIV. ID: 1 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. IHT 2024-03-18 10:19:41.558 \| Interactive Brokers \| Starting real-time market data updates for: IHT. ID: 2 2024-03-18 10:19:41.558 \| Interactive Brokers \| Subscribing to Symbol: IHT, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.558 \| Interactive Brokers \| Requesting security definition data for: IHT. ID: 2 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. AIG 2024-03-18 10:19:41.558 \| Interactive Brokers \| Starting real-time market data updates for: AIG. ID: 3 2024-03-18 10:19:41.558 \| Interactive Brokers \| Subscribing to Symbol: AIG, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.558 \| Interactive Brokers \| Requesting security definition data for: AIG. ID: 3 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. AMAT 2024-03-18 10:19:41.558 \| Interactive Brokers \| Starting real-time market data updates for: AMAT. ID: 4 2024-03-18 10:19:41.558 \| Interactive Brokers \| Subscribing to Symbol: AMAT, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.558 \| Interactive Brokers \| Requesting security definition data for: AMAT. ID: 4 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. AVGO 2024-03-18 10:19:41.558 \| Interactive Brokers \| Starting real-time market data updates for: AVGO. ID: 5 2024-03-18 10:19:41.558 \| Interactive Brokers \| Subscribing to Symbol: AVGO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.558 \| Interactive Brokers \| Requesting security definition data for: AVGO. ID: 5 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. BA 2024-03-18 10:19:41.558 \| Interactive Brokers \| Starting real-time market data updates for: BA. ID: 6 2024-03-18 10:19:41.558 \| Interactive Brokers \| Subscribing to Symbol: BA, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.558 \| Interactive Brokers \| Requesting security definition data for: BA. ID: 6 2024-03-18 10:19:41.558 \| Subscribing to symbol for symbol alert. CVS 2024-03-18 10:19:41.559 \| Interactive Brokers \| Starting real-time market data updates for: CVS. ID: 7 2024-03-18 10:19:41.559 \| Interactive Brokers \| Subscribing to Symbol: CVS, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.559 \| Interactive Brokers \| Requesting security definition data for: CVS. ID: 7 2024-03-18 10:19:41.559 \| Subscribing to symbol for symbol alert. FTNT 2024-03-18 10:19:41.559 \| Interactive Brokers \| Starting real-time market data updates for: FTNT. ID: 8 2024-03-18 10:19:41.559 \| Interactive Brokers \| Subscribing to Symbol: FTNT, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.559 \| Interactive Brokers \| Requesting security definition data for: FTNT. ID: 8 2024-03-18 10:19:41.559 \| Subscribing to symbol for symbol alert. GBTC 2024-03-18 10:19:41.559 \| Interactive Brokers \| Starting real-time market data updates for: GBTC. ID: 9 2024-03-18 10:19:41.559 \| Interactive Brokers \| Subscribing to Symbol: GBTC, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.559 \| Interactive Brokers \| Requesting security definition data for: GBTC. ID: 9 2024-03-18 10:19:41.559 \| Subscribing to symbol for symbol alert. CLRO 2024-03-18 10:19:41.559 \| Interactive Brokers \| Starting real-time market data updates for: CLRO. ID: 10 2024-03-18 10:19:41.559 \| Interactive Brokers \| Subscribing to Symbol: CLRO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.559 \| Interactive Brokers \| Requesting security definition data for: CLRO. ID: 10 2024-03-18 10:19:41.559 \| Subscribing to symbol for symbol alert. TSLA 2024-03-18 10:19:41.559 \| Interactive Brokers \| Starting real-time market data updates for: TSLA. ID: 11 2024-03-18 10:19:41.559 \| Interactive Brokers \| Subscribing to Symbol: TSLA, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.559 \| Interactive Brokers \| Requesting security definition data for: TSLA. ID: 11 2024-03-18 10:19:41.559 \| Subscribing to symbol for symbol alert. TSLA \| Number times message added: 1 2024-03-18 10:19:41.559 \| Updated verified funded futures trading account ending date to: 2024-04-17 14:19:41 2024-03-18 10:19:41.577 \| Interactive Brokers \| Starting real-time market data updates for: BITO-STK-SMART-USD. ID: 12 2024-03-18 10:19:41.577 \| Interactive Brokers \| Subscribing to Symbol: BITO, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.577 \| Interactive Brokers \| Requesting security definition data for: BITO-STK-SMART-USD. ID: 12 2024-03-18 10:19:41.577 \| Interactive Brokers \| Starting real-time market data updates for: NVDA-STK-SMART-USD. ID: 13 2024-03-18 10:19:41.577 \| Interactive Brokers \| Subscribing to Symbol: NVDA, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.577 \| Interactive Brokers \| Requesting security definition data for: NVDA-STK-SMART-USD. ID: 13 2024-03-18 10:19:41.577 \| Interactive Brokers \| Starting real-time market data updates for: VXX-STK-SMART-USD. ID: 14 2024-03-18 10:19:41.577 \| Interactive Brokers \| Subscribing to Symbol: VXX, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.577 \| Interactive Brokers \| Requesting security definition data for: VXX-STK-SMART-USD. ID: 14 2024-03-18 10:19:41.697 \| Symbol Error \| AIG is unknown, unavailable, or improperly formatted. The contract description specified for AIG is ambiguous; you must specify the currency. 2024-03-18 10:19:41.701 \| Symbol Error \| CCIV is unknown, unavailable, or improperly formatted. No security definition has been found for the request 2024-03-18 10:19:41.708 \| Symbol Error \| AMAT is unknown, unavailable, or improperly formatted. The contract description specified for AMAT is ambiguous; you must specify the currency. 2024-03-18 10:19:41.708 \| Symbol Error \| CCIV is unknown, unavailable, or improperly formatted. No security definition has been found for the request 2024-03-18 10:19:41.716 \| Symbol Error \| AVGO is unknown, unavailable, or improperly formatted. The contract description specified for AVGO is ambiguous; you must specify the currency. 2024-03-18 10:19:41.745 \| Symbol Error \| BA is unknown, unavailable, or improperly formatted. The contract description specified for BA is ambiguous; you must specify the currency. 2024-03-18 10:19:41.802 \| Symbol Error \| CVS is unknown, unavailable, or improperly formatted. The contract description specified for CVS is ambiguous; you must specify the currency. 2024-03-18 10:19:41.811 \| Interactive Brokers \| Requesting Trade Positions snapshot and updates for account: U104* 2024-03-18 10:19:41.906 \| Interactive Brokers \| Starting real-time market data updates for: SPY. ID: 15 2024-03-18 10:19:41.906 \| Interactive Brokers \| Subscribing to Symbol: SPY, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2024-03-18 10:19:41.906 \| Interactive Brokers \| Requesting security definition data for: SPY. ID: 15 2024-03-18 10:19:41.906 \| Interactive Brokers \| Using primary service for historical data for SPY 2024-03-18 10:19:41.906 \| Added historical Intraday data request for SPY to the queue. 2024-03-18 10:19:41.906 \| Intraday data recording state for symbol SPY is set to download 'Pending'. 2024-03-18 10:19:41.906 \| Triggering next historical data download in queue. 2024-03-18 10:19:41.909 \| Delaying start of download for SPY. 2024-03-18 10:19:41.952 \| Interactive Brokers \| Next valid order ID: 319069 2024-03-18 10:19:41.969 \| Symbol Error \| TSLA is unknown, unavailable, or improperly formatted. The contract description specified for TSLA is ambiguous; you must specify the currency. 2024-03-18 10:19:42.046 \| Interactive Brokers \| Next valid order ID: 319069 2024-03-18 10:19:42.557 \| Interactive Brokers \| Begin Trade Positions processing. 2024-03-18 10:19:42.557 \| Interactive Brokers \| Sending request for contract details for contract ID 344683061 2024-03-18 10:19:42.557 \| Ignored service position update for Trade Account (U104) because Symbol is empty. 2024-03-18 10:19:42.557 \| Interactive Brokers \| Sending request for contract details for contract ID 13648948 2024-03-18 10:19:42.557 \| Ignored service position update for Trade Account (U104) because Symbol is empty. 2024-03-18 10:19:42.557 \| Interactive Brokers \| Sending request for contract details for contract ID 558869874 2024-03-18 10:19:42.557 \| Ignored service position update for Trade Account (U104) because Symbol is empty. 2024-03-18 10:19:42.557 \| Interactive Brokers \| Sending request for contract details for contract ID 316544430 2024-03-18 10:19:42.557 \| Ignored service position update for Trade Account (U104) because Symbol is empty. 2024-03-18 10:19:42.557 \| Interactive Brokers \| Sending request for contract details for contract ID 617702825 2024-03-18 10:19:42.557 \| Ignored service position update for Trade Account (U104) because Symbol is empty. 2024-03-18 10:19:42.557 \| Interactive Brokers \| Received Trade Positions download end message for account U104* 2024-03-18 10:19:42.557 \| Interactive Brokers \| Received Trade Positions. Performing final processing. 2024-03-18 10:19:42.826 \| Symbol Error \| SPY is unknown, unavailable, or improperly formatted. The contract description specified for SPY is ambiguous; you must specify the currency. 2024-03-18 10:19:42.866 \| Interactive Brokers \| Received contract details for symbol EMCR-STK-SMART-USD 2024-03-18 10:19:42.866 \| Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. 2024-03-18 10:19:42.912 \| HD Request # 21 \| Downloading Intraday chart data for SPY to the file SPY.scid. Service: interactive_brokers.trading 2024-03-18 10:19:42.912 \| HD Request # 21 \| Download start date-time: 2024-03-15 18:03:27.000000. File last date-time: 2024-03-15 18:03:27.260000 2024-03-18 10:19:42.912 \| HD Request # 21 \| Requesting a total of 2 days and 63375 seconds. 2024-03-18 10:19:42.912 \| HD Request # 21 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 149775. 2024-03-18 10:19:42.912 \| HD Request # 21 \| Requesting 1 Day of data at 30 secs with ending date-time at 2024-03-16 17:53:27 for SPY. PriceType:TRADES 2024-03-18 10:19:42.959 \| Interactive Brokers \| Received contract details for symbol JPXN-STK-SMART-USD 2024-03-18 10:19:42.959 \| Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. 2024-03-18 10:19:43.054 \| Interactive Brokers \| Received contract details for symbol SOUN-STK-SMART-USD 2024-03-18 10:19:43.054 \| Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. 2024-03-18 10:19:43.163 \| Interactive Brokers \| Received contract details for symbol SPXB-STK-SMART-USD 2024-03-18 10:19:43.163 \| Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. 2024-03-18 10:19:43.257 \| Interactive Brokers \| Received contract details for symbol VXX-STK-SMART-USD 2024-03-18 10:19:43.257 \| Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. 2024-03-18 10:19:43.461 \| HD Request # 21 \| Message from IB: The contract description specified for SPY is ambiguous; you must specify the currency. IB Error Code: 200. Request ID: 519070. 2024-03-18 10:19:43.461 \| HD Request # 21 \| Error downloading historical Intraday data for SPY. The contract description specified for SPY is ambiguous; you must specify the currency 2024-03-18 10:19:43.461 \| HD Request # 21 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for SPY 2024-03-18 10:19:43.461 \| HD Request # 21 \| Completion time: 1s. 2024-03-18 10:19:43.461 \| HD Request # 21 \| Intraday data download complete for SPY. Unique request ID: 21 2024-03-18 10:19:43.461 \| Removing historical data download ID 21. 2024-03-18 10:19:43.461 \| Real-time Intraday chart data file updates started for SPY 2024-03-18 10:19:43.461 \| Intraday chart data file opened for SPY 2024-03-18 10:19:43.461 \| HD Request # 21 \| Enabling Intraday chart updating for symbol. 2024-03-18 10:19:43.461 \| 2024-03-18 10:19:43.461 \| No download requests in the queue to start downloads for. 2024-03-18 10:19:43.472 \| Message from IB: No historical data query found for ticker id:519070. IB Error Code: 366. Request ID: 519070. 2024-03-18 10:19:53.252 \| Interactive Brokers \| Stopping automatic Trade Position updates for account: U104* 2024-03-18 10:19:53.252 \| Interactive Brokers \| Requesting Trade Positions snapshot and updates for account: U104* 2024-03-18 10:19:53.256 \| Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. 2024-03-18 10:19:53.363 \| Interactive Brokers \| Begin Trade Positions processing. 2024-03-18 10:19:53.363 \| Interactive Brokers \| Received Trade Positions download end message for account U104* 2024-03-18 10:19:53.363 \| Interactive Brokers \| Received Trade Positions. Performing final processing.