Support Board

Date/Time: Thu, 02 May 2024 23:27:35 +0000

Post From: No Live Data Feed

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John - SC Support - Posts: 31334
When you were on Package 5, you did not have access to the real-time data, but you should have been getting the Delayed Streaming Data. When you changed to package 11, you should have continued to get the Delayed Streaming Data, as you had not setup any exchanges to get real-time data. We see you have now activated one of the exchanges, so you should be getting the real-time data for that exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing