Support Board

Date/Time: Thu, 02 May 2024 20:21:46 +0000

Post From: DAX data not working

[2014-07-08 17:16:10] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the current version by selecting Help >> Download Current Version. This is not the problem but you are running a significantly older version. Contact your broker and let them know you are getting this error message: Symbol Error - FDAX-201409-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product not assigned a gateway: Entry #1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-08 17:18:43