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Date/Time: Fri, 01 Mar 2024 23:03:46 +0000

Post From: DAX data not working

[2014-07-08 17:16:10]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the current version by selecting Help >> Download Current Version. This is not the problem but you are running a significantly older version.

Contact your broker and let them know you are getting this error message:
Symbol Error - FDAX-201409-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product not assigned a gateway: Entry #1

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-08 17:18:43