Support Board

Date/Time: Fri, 03 May 2024 02:35:20 +0000

Post From: Delayed Data/Issues connecting to prop account

[2024-02-09 16:57:58] Link To Thread - Link To Post [Go To First Post]
UTkRussell - Posts: 6
Recently purchased Service Package 11 as well as Full-Depth CME data (non-professional). Using Sierra's recommendation, I funded a small account with EdgeClear/Ironbeam to accomplish this. When I connect to 'SC Data - All Services' my data is delayed by 10:10. When switching to the prop account (Rithmic), I input my Trading Username/Password without the Market Data or Historical data (to use Denalli feed), however when I click 'ok', today's data is not loading. It loads the data from 2/8, but nothing for today 2/9. I've looked through the Sierra documentation for troubleshooting this, but can't seem to find what I'm missing. Would appreciate any assist in getting live data.