Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 03:25:18 +0000



Post From: Has the Sierra Chart Real-Time and Historical Exchange Data been having issues lately?

[2014-07-02 15:13:10]
Sierra Chart Engineering - Posts: 104368
The problem is you have no exchange activated on your Sierra Chart Exchange Data feed account. You need to activate the CME exchange here:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges

The CME recently started charging exchange fees. It is only 3.25 USD per month.

Restart Sierra Chart after activating the exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-02 15:13:34