Support Board

Date/Time: Thu, 02 May 2024 22:23:06 +0000

Post From: IBKR Live data

[2024-02-02 17:55:23] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
You are not setup to get any real-time data from us, as you do not have any exchanges currently active. Keep in mind the exchanges renew on a calendar month basis, and you did not have enough funds in your account on February 1, 2024 to cover the cost of the renewals. At this time, if you are getting real-time data for ES, then that data is coming from Interactive Brokers. The data for the NASDAQ TotalView is the delayed streaming data because you are using the -NQTV symbol, which tells Sierra Chart to get that data from us. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop You can re-activate the exchanges that were deactivated at the following link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing