Support Board

Date/Time: Sun, 19 May 2024 00:52:53 +0000

Post From: Alert Window stays stuck on the screen even after closing Sierra Chart (bug)

[2024-01-24 21:06:34] Link To Thread - Link To Post [Go To First Post]
User314793 - Posts: 4
Hey John, probably something with the operating system for sure, updates to drivers etc don't really help, however, I have managed to successfully capture a video of this bug and recreate this behaviour, and I've also managed to get around it this time. What I did to encounter the bug: 1. Woke up the computer from Sleep Mode (while Sierra was open from before) 2. Disconnected the monitor which Sierra Chart ran on (laptop, had to move to a different location) 3. Went into Sierra and clicked on the the Minimize button (also tested and it works if you minimize by just clicking the Sierra Chart icon in the taskbar) Now oddly enough, this time if I for example, instead of minimizing, just open up my browser it seems to not show the "ghost" Alert Manager, but if I do actively click on Minimize or click on the Sierra Chart icon in my taskbar to minimize it does show up. I have attached a video.


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