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Date/Time: Sun, 26 May 2024 13:41:03 +0000



Post From: Alert Window stays stuck on the screen even after closing Sierra Chart (bug)

[2024-01-19 15:37:52]
User314793 - Posts: 4
Hey guys, some technical info:

Running Sierra Chart latest version on Windows 11 and I have the Alert window open at all times.
I've tried updating my drivers, updating Windows, nothing helped.

The problem:
Every once in a while the Alert window just hangs and stays, it doesn't have any content in it, it doesn't matter if I turn Sierra off, switch windows, close Sierra from the task manager, restart the file explorer, the window just stays consistently and is immovable and non-interactable.

Only way I've found to fix the issue is restart my whole PC.
Now it's quite a new issue and seems to happen at random, I am not able to replicate it on my end consistently unfortunately due to the random nature of it.


I have attached an image of what the window looks like, would really appreciate some help because it makes some other apps completely unusable for me till I restart my PC, which of course during trading is less than ideal.
Date Time Of Last Edit: 2024-01-19 15:38:42
imagei4gd5dg8YV.png / V - Attached On 2024-01-19 15:35:18 UTC - Size: 120.28 KB - 59 views